Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nicolás Galeano

Nicolás Galeano

April 4, 2026

5  out of  5
rating by Nicolás Galeano
"Very helpful with all of insurance coverage, the team do a fantastic job in helping you understand and get the best option of coverage of your property. Highly recommended !!!"
We responded:
"Hello Nicolas. Thank you very much for the detailed review and the 5 STAR rating. We appreciate your feedback. "
Profile photo of Yesenia Cornejo

Yesenia Cornejo

April 3, 2026

5  out of  5
rating by Yesenia Cornejo
"I’ve been with Josh Gourley State Farm for several years now and they have been a great team to work with. Kelia and the other receptionists have been quick to answer any question I have ever had. I love that I am able to bundle my home, vehicles and trailer and save some money. When my car was involved in a collision they were quick to start the repair process, rent me a vehicle while I waited and quickly payed the amount due. Making the process smooth sailing. I haven’t had the need to look elsewhere because I’m happy with the service here."
We responded:
"Yesenia... your words are beautiful music to my ears! I'm grateful you've had a positive, smooth experience. I appreciate the detailed feedback and the 5 STAR review. "
Profile photo of Chris Edwards

Chris Edwards

April 3, 2026

5  out of  5
rating by Chris Edwards
"I have known Josh Gourley for many years. He is not only my insurance agent but a true friend! He cares about each person he does business with. He is a man of character, kindness, and respect. I can wholeheartedly recommend him for insurance and investment needs."
We responded:
"Hi Chris! Thank you for the kind words, encouragement and your personal endorsement. It is a pleasure to serve you and your family. "
Profile photo of Alyssa Loban

Alyssa Loban

April 3, 2026

5  out of  5
rating by Alyssa Loban
"Holli was great to work with! Very helpful with providing quotes and explaining everything in detail. Very happy with switching all of our coverage to State Farm Josh Gourley."
We responded:
"Greetings Alyssa! Welcome to the Agency. Holli is a great addition to our Team. Thank you for the excellent feedback and the 5 STAR review. "
Profile photo of Corkey Gourley

Corkey Gourley

April 3, 2026

5  out of  5
rating by Corkey Gourley
"I so appreciate being able to call an office and get a hold of a real person. That is generally kind and concerned about the questions, I might have about my accounts when I call. It is great to hear the smile in their voice. Josh has a very experienced team in Insurance with longevity and they are able to handle my insurance needs with accuracy and a timely manner. When you recommend a new client to them, you can rest assured they will be taken care of and have the best service that you’ve come to expect."
We responded:
"Greetings Dad! Thank you for continuing to trust and support our Good Neighbor mission. Your recognition and endorsement is not taken for granted. We appreciate your detailed feedback and the 5 STAR review. "
Profile photo of margo howanic

margo howanic

April 3, 2026

5  out of  5
rating by margo howanic
"We had a meeting with Josh and Chloe to see what we could do with our rates. We were blown away with all the information we received about each policy held by them. They explained what everything was and how it worked. We were very happy with how they worked with us and walked away extremely happy with the communication, service and the cleanliness of the office."
We responded:
"Greetings Margo.. We appreciate you and Rob coming in to review your policies with me and Chloe. I'm grateful we had the opportunity to get your coverages, discounts and ultimately premiums dialed in for the future. Your support and 5 STAR review mean the world to us. "
Profile photo of Garret Ball

Garret Ball

April 3, 2026

5  out of  5
rating by Garret Ball
"We had an insurance review with Holli True from Josh Gourley State Farm office. It was a great experience Holli reviewed all of our policies and asked question as to what was important to us . When we finished she saved us over $800 for the year"
We responded:
"Hello Garret.. Thank you for the feedback and the 5 STAR review. We appreciate your business and loyalty for all of these years. "
Profile photo of Trena Ball

Trena Ball

April 3, 2026

5  out of  5
rating by Trena Ball
"Holli True with Josh Gourley State Farm they did an insurance review with us and saved us over $800 for the year. It was a great experience and we truly enjoyed working with Holli True."
We responded:
"Greeting Trena! I'm thankful you had the opportunity to meet with Holli. Holli is an exceptional addition to our Agency Team. We are encouraged by your thoughtful feedback and 5 STAR review. "
Profile photo of Todd Thomas

Todd Thomas

April 3, 2026

5  out of  5
rating by Todd Thomas
"Great service! Really good people! Very accommodating and quick to answer questions. They cover my personal and business insurance needs all in one spot."
We responded:
"Hello Todd! Thank you for the detailed feedback and kind words of support. We are very grateful to have the privilege of serving your personal and business needs. Your 5 STAR review is very meaningful to our Agency Team. "
Profile photo of Julie Roy

Julie Roy

April 3, 2026

5  out of  5
rating by Julie Roy
"We choose this office as often as we can, they understand our clients' needs and are not only quick but also thorough in researching solutions. Good at communication, good working relationships."
We responded:
"Julie - You know just what say! We appreciate the detailed feedback and the words of encouragement. Our Team is grateful for this relationship and the opportunity to earn your trust and business each and every day. The 5 STAR review is the cherry on top. "
Profile photo of Ethan Holub

Ethan Holub

April 1, 2026

5  out of  5
rating by Ethan Holub
"Josh, Brenda and Team are amazing. They saved me almost $200 per month and got things put together fast. I’m so thankful"
We responded:
"Hi Ethan! Welcome to our Agency. We appreciate the kind words and the 5 STAR review. We aim to earn that every day. "
Profile photo of mike thomas

mike thomas

March 31, 2026

5  out of  5
rating by mike thomas
"Can’t say enough good things about this office and their employees! Always pleasant, professional and willing to go the extra mile! I had a bad experience with one of the Springfield offices and moved my family here! What a difference not only am I happy so is my wife and mother!! Keep up the good work and thank you❤️"
We responded:
"Wow Mike! Thank you for the many words of encouragement and support. We also appreciate the 5 STAR review. Nice car!"
Profile photo of John Bricker

John Bricker

March 31, 2026

5  out of  5
rating by John Bricker
"Holli and the team at Josh Gurley were amazing at being able to bundle all of my auto policies into one. Not only was this convenient but it saved me quite a bit of money as well! I'd highly recommend working with Holli, she's quick to respond, very knowledgeable and was amazing to work with."
We responded:
"Greetings John Thank you for the detailed feedback and kind words. Holli is a gem and knows how to deliver. We appreciate the 5 STAR review. Welcome to the Agency. "
Profile photo of Tavya

Tavya

March 31, 2026

5  out of  5
rating by Tavya
"So thankful for this office. Even more thankful for Kelia! She is knowledgeable, responsive and incredibly kind. Always helpful and honestly don’t know how we would make things happen without her. Thank you for everything!!"
We responded:
"Hi Tavya We appreciate your detailed positive feedback and the 5 STAR review. I'm grateful you had the opportunity to work with Kelia. She's a special part of our Team. Thank you for being a customer at Josh Gourley State Farm. "
Profile photo of Jessica Olalde

Jessica Olalde

March 27, 2026

5  out of  5
rating by Jessica Olalde
"Hello! I just wanted to leave a comment... My agent, Beanette, is truly amazing. She does an exceptional job—she is so professional in everything she does. I’ve been with her agency for 10 years, and I wouldn't switch for anything. Thank you for making my life more stress-free! I recommend them 100%."
We responded:
"Wow! Jessica thank you for the thoughtful 5-star review. We deeply appreciate your support! Beanette is exceptional. If you ever need any help or have any questions on anything insurance related, please do not hesitate to reach out. "
Profile photo of Alex Frederick

Alex Frederick

March 26, 2026

5  out of  5
rating by Alex Frederick
"Great experience dealing with State Farm and Josh Gourleys team! Always good monthly prices and great coverage. Super helpful staff!"
We responded:
"Thank you Alex! We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. We are here for you. "
Profile photo of Rebecca

Rebecca

March 24, 2026

5  out of  5
rating by Rebecca
"Staff is always helpful and knowledgeable. The only insurance agency we’ve ever had that reached out to us showing us how we could save money. And we always appreciate how Josh supports local businesses!"
We responded:
"Greetings Rebecca! Thank you for the positive feedback and the 5 STAR review. It’s rewarding to be recognized for our genuine efforts! We appreciate you as well. "
Profile photo of Chris Avila

Chris Avila

March 23, 2026

5  out of  5
rating by Chris Avila
"Top tier service and pricing. Josh and his staff continuously exceed my expectations. I can’t recommend them enough."
We responded:
"Hello Chris! Thank you for the kind words. It is a privilege to be your State Farm Agent. "
Profile photo of Greg Barrowcliff

Greg Barrowcliff

March 20, 2026

5  out of  5
rating by Greg Barrowcliff
"I have been a long term client with Josh and his team. I love how they find answers, and follow up with quickly. Always professional and actually care about me and my family. Top shelf group here for sure."
We responded:
"Greetings Greg! We appreciate your support and the confidence you have in our Agency. Thank you for allowing us to serve you and your family for all of these years. "
Profile photo of Monica Phillipo

Monica Phillipo

March 18, 2026

5  out of  5
rating by Monica Phillipo
"Chloe and Josh are amazing! They make sure everything is covered and work in a fast and reliable speed! They are so easy to get ahold of and willing to answer any questions that come their way."
We responded:
"Greetings Monica! Thank you for describing precisely how we aim to operate for our customers. Thank you for your vote of confidence! We appreciate your business. "
Profile photo of Cindy Tucker

Cindy Tucker

March 13, 2026

5  out of  5
rating by Cindy Tucker
"Pleasure to work with. Through, knowledgable, so efficient. Brenda knows her job and is just who we needed to work with. Thank you"
We responded:
"Hello Cindy! Thank you for the kind words and the 5- STAR review. Brenda definitely knows how to deliver for customers. We appreciate your business. "
Profile photo of Susan James

Susan James

March 6, 2026

5  out of  5
rating by Susan James
"Kelia is a superstar. We wanted to change insurance companies and we asked a family member for a recommendation and was told they used State Farm. I called to get a quote for auto and homeowners policy and Kelia was the person who took my call. She emailed me a couple of quotes so we could do some comparisons and I called her back and we went in the office and got signed up for new policy's. It was pretty easy but the best part was Kelia. She is so professional, funny, kind and just made me and my husband so comfortable. Josh, she is a gem!!! I also want to mention the other lady we talked with as well. I think her name was Mary. Between the two of them our experience was five- star. So glad we made the switch.💜"
We responded:
"Greetings Susan! Thank you for the 5- STAR review and the kind words. No doubt, Kelia is a gem and certainly does know how to deliver for customers. We are all very grateful you've chosen our Agency to service your policies."
Profile photo of G N A T

G N A T

February 12, 2026

5  out of  5
rating by G N A T
"Holli was so helpful. She was very attentive and great with explaining the policy. Great customer service."
We responded:
"Thank you GNAT. We appreciate your positive and encouraging feedback. "
Profile photo of Justin Moser

Justin Moser

February 10, 2026

5  out of  5
rating by Justin Moser
"Speaking from experience on having not the best experiences with insurance companies,I can say Josh Gourleys office does a great job on covering everything. They are a breathe of fresh air! 10 out of 10 recommend!"
We responded:
"Many thanks Justin! We appreciate your thoughtful review of our office and look forward to delivering on the 10 out 10 rating. Very grateful to be doing business with you and yours."
Profile photo of Heather

Heather

January 28, 2026

5  out of  5
rating by Heather
"Kelia is amazing! She has helped me over and over with exceptional skill and kindness! I highly recommend State Farm! The customer service is amazing, fast and efficient!"
We responded:
"Thank you for the big vote of confidence Heather. I'm grateful but not surprised that Kelia delivered amazing customer service. "