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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lou McDonald

November 8, 2024

5  out of  5
rating by Lou McDonald
"We received excellent service. We were disheveled, hungry, chaotic and we received the best care. They were patient, flexible, and really nice. I’m very happy with the service we received."
We responded:
"Thank you for the kind words Lou. You’ve described what we aim for everyday. Its a great feeling to have our efforts recognized. "
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T Graham

October 31, 2024

5  out of  5
rating by T Graham
"I just switched to this SF office. I previously had insurance with Progressive but the their renewal home quote came in triple from last year. It went from $1,015>$3,134. That was a hard no! Not only did this SF office beat that quote at $662 the coverage is at higher limits and includes an umbrella. They also beat Progressives price on the cars with better coverage. For the record I got quotes from 2 other SF offices closer to me but they couldn't come close to what this SF office offers. I worked with Brenda L. Brown and she couldn't be more knowledgeable, helpful and nice. I highly recommend this SF office."
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Bridget hendrickson

October 9, 2024

5  out of  5
rating by Bridget hendrickson
"Brenda was amazing today! So helpful! Leisa too and Josh Gourley’s the best agent! Thanks State Farm!"
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Alexander Arriola

October 9, 2024

5  out of  5
rating by Alexander Arriola
"Brenda at State Farm is absolutely amazing! She has been there for us through so much, always going above and beyond to make sure we’re taken care of. Whether it's for our business or personal needs, she provides exceptional service every single time. Her professionalism, kindness, and dedication are unmatched. We feel truly lucky to have Brenda in our corner, and we can't recommend her enough. If you're looking for someone who genuinely cares and delivers, Brenda is the person you need!"
We responded:
"Thank you for the kind words and support. We agree. Brenda is outstanding! "
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Brook Lahmann

October 2, 2024

5  out of  5
rating by Brook Lahmann
"Josh Gourley and his entire staff are absolutely phenomenal and so great to work with. I was hesitant to switch our insurance over to State Farm initially, but after meeting with them, I knew it was absolutely the right move to make. And they have been exceeding my expectations ever since. Josh goes above and beyond the norms of what is expected from an agent, making sure that we are covered appropriately, saving us money in any way, making sure we are safe, and always checking in. They welcome you and make you feel like you’re a friend. For these reasons and more, I highly recommend Josh Gourley’s office to all."
We responded:
"Thank you for the kind words Brook. We appreciate you taking the time to share your experience with our Agency."
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Angela Miceli

September 29, 2024

5  out of  5
rating by Angela Miceli
"We have a very excellent experience. Beanette has been prompt, thorough, always looking out for our best, and she’s delightful to work with. Josh has picked an incredible team!!"
We responded:
"Thank you Angela. I'm very grateful for my Team and Beanette is an exceptional Team member. We appreciate the excellent feedback. "
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kyaia marx

September 28, 2024

5  out of  5
rating by kyaia marx
"Brenda H and Josh have both been AMAZING! I called in and spoke with Brenda about my policy and potentially adding additional coverage (I did!). Brenda made the process very easy and straight forward. My husband and I are newly weds and first time homebuyers . Brenda and Josh went above and beyond for my husband and I making our experience one we will never forget. We definitely be life long policy holders with StateFarm!"
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Theresé Brubaker

September 26, 2024

5  out of  5
rating by Theresé Brubaker
"I moved to Eugene over thirty years ago and chose SF for my carrier. Brenda, was there then and now! She has helped me navigate through insurance changes and claims. She always has the best advice and is so competent. We also have had some good laughs! I have no idea what I will do without her support, when the time comes."
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abby Clemmons

September 24, 2024

5  out of  5
rating by abby Clemmons
"Everyone should choose Josh Gorley for their insurance agent!!! I have been his customer for 20 years!!! Always great service, kind staff…shout out to Brenda!!!, and trustworthiness!!!!"
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Juanita Dominguez

September 23, 2024

5  out of  5
rating by Juanita Dominguez
"I've had a great experience with Josh Gourley State Farm and his team! Josh and his team are always helpful, responsive, and genuinely care about their clients. Beanette on his team has been fantastic to work with as well. She makes insurance easy to understand and provides peace of mind. I highly recommend!"
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Alan Stout

September 21, 2024

5  out of  5
rating by Alan Stout
"I’m getting better coverage for less money than I ever did from Travelers or another independent agency. He is better than any Dave Ramsey ELP. But the best part is, it’s not just Josh, it’s actually all the people who also work with him and support him. I haven’t encountered more helpful and generous people working in the insurance business."
We responded:
"Thank you for sharing your experience Alan. Your kind words help validate what my Team strives to deliver everyday. We sincerely appreciate the recognition. "
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L R

September 20, 2024

5  out of  5
rating by L R
"Josh might be the best State Farm agent there is but Brenda is the best State Farm person! She’s always there to answer my questions and help we with all my insurances. If you aren’t insured with Brenda, Josh and the rest of the team, you’re wasting your time and probably money."
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Amiya Gourley

September 20, 2024

5  out of  5
rating by Amiya Gourley
"Chloe is a great team member of Josh gourley State Farm! Always positive and very knowledgeable!"
We responded:
"Thank you for the stellar review Amiya."
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Esra Gurbuz

August 24, 2024

5  out of  5
rating by Esra Gurbuz
"We got helped by Ms Brenda L Brenda Hughey today and she was fantastic!! She helped us save in tons for the both auto policies and added a renter’s insurance with the best rate possible! Absolutely recommended!!"
We responded:
"Thank you for the excellent feedback and kind words. We concur, Brenda is fantastic! We appreciate your business and look forward to serving you. "
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Marie Drakes

July 31, 2024

5  out of  5
rating by Marie Drakes
"We have insured seven vehicles, 5 drivers and made multiple changes and claims over the last few years with Josh Gourley’s office. Josh and Brenda are the reason why it’s worth paying for State Farm and not trying to save a few bucks on another company that may not have real customer service. When I call I always get them on the phone and no waiting. Josh and Brenda are super patient and explain everything very expertly. They make sure we are getting the most economical coverage for each vehicle/driver given different circumstances. They have taken the worry away. They make me feel like I matter to them every single time I call no matter what. I recommend them without reservation and hope they are around for a very long time."
We responded:
"If you could see my smile Maria. Thank you for the kind words and heart warming endorsement. You truly describe what we try to do everyday. Brenda and the rest of our Team appreciate the positive feedback. Cheers!"
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Mike Franklin

May 7, 2024

5  out of  5
rating by Mike Franklin
"I have worked with Brenda and Josh and the rest of the team on several occasions and they are friendly and amazingly efficient."
We responded:
"Thank you for the excellent feedback Mike. We truly aim to please. "
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Randy Holcomb

March 28, 2024

1  out of  5
rating by Randy Holcomb
"After they gave me the highest quote of any insurance company and I laughed at their ridiculous quote they sent me a letter of denial for their insurance that I would never have been interested in by getting screwed over for more than double a better company's quote"
We responded:
"Regulations require a declination letter go out to any applicant that is ineligible for State Farm. Thankfully it seems you found an alternative. "
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Grumpy OldFart

January 25, 2024

5  out of  5
rating by Grumpy OldFart
"I was previously with Geico for a number of years. I was told that th price I was paying for insurance on my 35 year old pickup was pretty standard. Josh and company saved me almost (but not quite) 50%."
We responded:
"Thank you for the excellent feedback. Auto Insurance premium rating is complex and sometimes unpredictable. I’m grateful we could save you some $. Thank you for your business. "
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Sandie Massett

December 28, 2023

5  out of  5
rating by Sandie Massett
"Always great service!"
We responded:
"Thank you for the great feedback Sandie. We appreciate you. Cheers!"
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Ryan Buttacavoli

August 3, 2023

5  out of  5
rating by Ryan Buttacavoli
"Love these guys! My family has been with them for several years now, and they've always knocked the ball out of the park! Everyone is very helpful! The assistants Amiyah and Staci are thoroughly knowledgeable, and Josh has created a very friendly environment!"
We responded:
"Wow Ryan! Thank you for the kind words. We appreciate the stellar review and highly value our relationships with clients and families like yours. "
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Gwen S.

July 29, 2023

5  out of  5
rating by Gwen S.
"Great people. I've been very happy with the personalized service."
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Chase Carroll

July 7, 2023

5  out of  5
rating by Chase Carroll
"Extremely satisfied with this agency💯 Every interaction and transaction has exceeded my expectations. The entire staff is friendly and professional. 10/10 recommend 👍"
We responded:
"Thank you Chase! We appreciate the kind words and excellent feedback. We enjoy serving you and your family. "
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Nonome

May 15, 2023

5  out of  5
rating by Nonome
"Love this office!! Customer care is supreme!! We switched everything over, got better coverage AND saved money!! Thee Best!"
We responded:
"Hi Bell! Thank you for the stellar FIVE STAR review. We appreciate you as well. "
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Suzanne Fitzwater

May 10, 2023

1  out of  5
rating by Suzanne Fitzwater
"Unbelievably bad customer service... I would recommend you go ANYWHERE else. Don't waste your time or MONEY on this agent!"
We responded:
"As a client focused small business, we take every review seriously. After seeing this review, I personally reached out to better understand the situation. Thus far my efforts to communicate have been unsuccessful. I am readily available to discuss any concerns if you are open to a conversation. "
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neo mono

December 10, 2022

5  out of  5
rating by neo mono
"(Awesome work, you need to read this post.) Just got off the phone with one of the nice ladies at the Josh Gourley state farm local office, and she and another answered the call @(4:45) on a Friday thinking the call would be a five minute call ( it ended up in all an hour) not only did she made the change I was after, but then with help of the other they save me upwards of 200$ a month by make a few changes (i.e. Discount and more)in what became after hours this was very cool of they, they have my business and appreciation."
We responded:
"Hello David - We aim to please. Thank you for the positive review!"