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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Esra Gurbuz

Esra Gurbuz

August 24, 2024

5  out of  5
rating by Esra Gurbuz
"We got helped by Ms Brenda L Brenda Hughey today and she was fantastic!! She helped us save in tons for the both auto policies and added a renter’s insurance with the best rate possible! Absolutely recommended!!"
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Marie Drakes

July 31, 2024

5  out of  5
rating by Marie Drakes
"We have insured seven vehicles, 5 drivers and made multiple changes and claims over the last few years with Josh Gourley’s office. Josh and Brenda are the reason why it’s worth paying for State Farm and not trying to save a few bucks on another company that may not have real customer service. When I call I always get them on the phone and no waiting. Josh and Brenda are super patient and explain everything very expertly. They make sure we are getting the most economical coverage for each vehicle/driver given different circumstances. They have taken the worry away. They make me feel like I matter to them every single time I call no matter what. I recommend them without reservation and hope they are around for a very long time."
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Mike Franklin

May 7, 2024

5  out of  5
rating by Mike Franklin
"I have worked with Brenda and Josh and the rest of the team on several occasions and they are friendly and amazingly efficient."
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Randy Holcomb

March 28, 2024

1  out of  5
rating by Randy Holcomb
"After they gave me the highest quote of any insurance company and I laughed at their ridiculous quote they sent me a letter of denial for their insurance that I would never have been interested in by getting screwed over for more than double a better company's quote"
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Grumpy OldFart

January 25, 2024

5  out of  5
rating by Grumpy OldFart
"I was previously with Geico for a number of years. I was told that th price I was paying for insurance on my 35 year old pickup was pretty standard. Josh and company saved me almost (but not quite) 50%."
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Sandie Massett

December 28, 2023

5  out of  5
rating by Sandie Massett
"Always great service!"
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Ryan Buttacavoli

August 3, 2023

5  out of  5
rating by Ryan Buttacavoli
"Love these guys! My family has been with them for several years now, and they've always knocked the ball out of the park! Everyone is very helpful! The assistants Amiyah and Staci are thoroughly knowledgeable, and Josh has created a very friendly environment!"
We responded:
"Wow Ryan! Thank you for the kind words. We appreciate the stellar review and highly value our relationships with clients and families like yours. "
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Gwen S.

July 29, 2023

5  out of  5
rating by Gwen S.
"Great people. I've been very happy with the personalized service."
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Chase Carroll

July 7, 2023

5  out of  5
rating by Chase Carroll
"Extremely satisfied with this agency💯 Every interaction and transaction has exceeded my expectations. The entire staff is friendly and professional. 10/10 recommend 👍"
We responded:
"Thank you Chase! We appreciate the kind words and excellent feedback. We enjoy serving you and your family. "
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Nonome

May 15, 2023

5  out of  5
rating by Nonome
"Love this office!! Customer care is supreme!! We switched everything over, got better coverage AND saved money!! Thee Best!"
We responded:
"Hi Bell! Thank you for the stellar FIVE STAR review. We appreciate you as well. "
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Suzanne Fitzwater

May 10, 2023

1  out of  5
rating by Suzanne Fitzwater
"Unbelievably bad customer service... I would recommend you go ANYWHERE else. Don't waste your time or MONEY on this agent!"
We responded:
"As a client focused small business, we take every review seriously. After seeing this review, I personally reached out to better understand the situation. Thus far my efforts to communicate have been unsuccessful. I am readily available to discuss any concerns if you are open to a conversation. "
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neo mono

December 10, 2022

5  out of  5
rating by neo mono
"(Awesome work, you need to read this post.) Just got off the phone with one of the nice ladies at the Josh Gourley state farm local office, and she and another answered the call @(4:45) on a Friday thinking the call would be a five minute call ( it ended up in all an hour) not only did she made the change I was after, but then with help of the other they save me upwards of 200$ a month by make a few changes (i.e. Discount and more)in what became after hours this was very cool of they, they have my business and appreciation."
We responded:
"Hello David - We aim to please. Thank you for the positive review!"
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Yola Stow

November 26, 2022

4  out of  5
rating by Yola Stow
"Very resourceful and attentive staff. Great rates when bundling."
We responded:
"Greetings Yola. Thank you for the kind words and excellent feedback. We appreciate you. "
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Brett Martin

October 27, 2022

5  out of  5
rating by Brett Martin
"I haven't shopped for insurance for over 20 yrs!"
We responded:
"Hello Brett - Thank you for being a long-term valued customer. We appreciate you!"
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Raymond Rosman

October 17, 2022

5  out of  5
rating by Raymond Rosman
"Really helpful, and great to talk to. Amazing customer service, and great prices."
We responded:
"Thank you for the kind words Raymond. We appreciate your business!"
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Jamie Bird

October 10, 2022

5  out of  5
rating by Jamie Bird
"Josh has been my insurance agent for nearly fifteen years!! During that time we have become great friends. I appreciate Josh's willingness to keep an eye out on my property and notify me if he believes there is anything I should be aware of. If you are looking for a friendly and communicative agent with great pricing then you should talk to Josh! *!*!*!*Update - 10/9/22 - Still receiving excellent personal service from Josh and his team. Best insurance agent out there!"
We responded:
"Thank you for the kind words Jamie. We appreciate you too. Hope to see you soon. Josh"
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Cassandra Bowen

April 11, 2022

5  out of  5
rating by Cassandra Bowen
"A wonderful office. I just switched my auto and home owner insurance to Josh Gourley-State Farm. Stacie did a wonderful job reviewing our previous policies and took the time to increase our coverage and discuss the savings with me."
We responded:
"Thank you for the kind words Cassandra. We do aim to please and Staci is the best. We appreciate your business. Josh"
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Paul Priestly

January 14, 2022

4  out of  5
rating by Paul Priestly
"Very helpful staff"
We responded:
"Thank you for the good review Paul. We appreciate the feedback and sincerely enjoy serving you and yours everyday. Thank you for putting your trust in our Agency."
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Taylor Jones

August 3, 2021

5  out of  5
rating by Taylor Jones
"Josh is extremely knowledgeable and caring."
We responded:
"Thank you Taylor. I appreciate the feedback and aim to live up to those words each and every day. Josh"
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Skyler Tanton

May 7, 2021

1  out of  5
rating by Skyler Tanton
"I was in a wreck there was a tractor and trailer parked in the yellow in a no park zone obstructing my view of traffic and I struck a car I took pictures and gave it to them they did nothing with I was found liable not happy with this company will take my business elsewhere I'm working on getting stuff done myself I went to the company with the tractor trailer to see what they can do disappointed in state farm"
We responded:
"Tough situation all the way around but I can assure you we did our best considering the limited options available. We will always be there for you and will continue to work towards the best conclusion for our customers. "
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Mark D'Anna

December 2, 2020

5  out of  5
rating by Mark D'Anna
"Awesome and friendly, made my day so much better. I love State Farm"
We responded:
"Thank you for the stellar review. The best music to my ears. Josh"
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Larry Badten

October 24, 2019

5  out of  5
rating by Larry Badten
"You could ask for a better agent. My rates are good and the claims that I have had have been handled above my expectations."
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Austin Turvey

September 17, 2019

4  out of  5
rating by Austin Turvey
"The customer service is exceptional."
We responded:
"Hi Austin - We appreciate the good feedback. Please reach out if we can ever help you again. Josh"
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Charlene Parker

August 12, 2019

5  out of  5
rating by Charlene Parker
"Josh Gourley is the best insurance agent in the state! He is professional yet kin. Explains everything."
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Jericho Amacher

November 8, 2018

5  out of  5
rating by Jericho Amacher
"Great insurance, and very good people at the Josh Gourley branch."
We responded:
"Thank you for the stellar review Jericho. We appreciate you too. Josh"